Bad Boys

Buyers WARNING on TIMETOTIME.COM

Posted by Vettes Rule on October 28, 2004 at 14:52 - IP: 12.3.10.221
Email : edebear@activeinternational.com

I have purchased a number of watches in the past year, many over the internet. Most of my experiences were wonderful. One in particular was, and remains, so horrible, lacking ethics, professionalism, honesty and best practices. I post this experience in an effort to save anyone else considering this seller the expense and time I went through. After 9 months of trying to work through my problems with TimeToTime.com, American Express informs me that regardless of how unethically TTT transacted their sale, they are a foreign company and American Express cannot interfere with their stated policies.
American Express did not seem to care that they are in a relationship with a vendor using Amex as a payment pass through for spurious transactions.
TimeToTime.com sent me a watch (with the wrong dial face) 5 months after the original transaction (after stating a 6 week delivery), 3 months after receiving my cancellation (their receipt is electronically documented for both the fax and email they received), and without contacting me to find out "if I maintained my order" after numerous delays (a policy published on their web site as a term of sale).
DEBBIE SMITH and JOHN BERTANI WHO MANAGE TIMETOTIME.COM ARE UNETHICAL MERCHANTS BORDERING ON CRIMINAL. THEY TAKE ADVANTAGE OF THEIR OVERSEAS STATUS TO RENDER RECOURSE THROUGH YOUR CREDIT CARD COMPANY USELESS.
American Express should be ashamed to be associated with such an organization.
PLEASE FELLOW BUYERS, DO NOT ALLOW YOURSELVES TO BE PUT IN SUCH A POSTION BY TIMETOTIME.COM. Be smart...be safe.